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Legal Document

Privacy Policy

Last updated: January 1, 2026

At Luvanada IPTV, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data in accordance with global standards including GDPR and CCPA.

01 Information We Collect

We collect the following types of personal information:

  • Account Information: Name, email address, phone number.
  • Payment Information: Processed securely by third-party providers; we do not store full credit card details.
  • Technical Data: IP address, browser type, device information, and Global Privacy Control (GPC) signals.
  • Communication Data: Information provided when contacting support.

02 How We Use Your Data

We use your information to:

  • Activate and deliver your IPTV subscription.
  • Provide customer support and technical assistance.
  • Send mandatory renewal reminders and security alerts.
  • Share promotional emails (only with your explicit 'Opt-In' consent).

03 Marketing & Communications

By subscribing, you may opt-in to receive promotional communications. You have the right to withdraw consent at any time via the 'Unsubscribe' link or by contacting [support@luvanada.com].

04 Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. We share data only with:

  • Payment Processors: For secure transaction handling.
  • Hosting Providers: To maintain service infrastructure.
  • Analytics Services: For anonymized website usage statistics.

05 Your Rights (Updated 2026)

Depending on your location, you have the following rights:

Right to Access & Portability: Request a copy of your data.

Right to Correction: Request that we fix inaccurate personal information.

Right to Deletion: Request the 'Right to be Forgotten'.

Right to Opt-Out: We honor Global Privacy Control (GPC) signals sent by your browser.

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